Attention: AHCA Clearinghouse Legacy Applications Downtime

AHCA Clearinghouse Legacy Applications Downtime

The background screening Clearinghouse Results Website will undergo scheduled maintenance as part of the ongoing efforts to update systems. Please make note of the following important information:

Downtime Schedule:

The Clearinghouse Results Website will be down from Friday, November 8th at 5:00 PM to Monday, November 18th at 8:00 AM. During this period, the system will be inaccessible for regular use as AHCA deploys the new system. This downtime could mean delays for applicants who get a LiveScan screening November 8 and thereafter.

Can my address be confidential?


Personal Records Exempt from Public Disclosure

As provided by s. 119.071, Florida Statutes, certain information maintained by state agencies is exempt from public disclosure, and is therefore deemed confidential. Accordingly, the Florida Department of Health protects the social security numbers obtained in the performance of its statutory responsibilities.

However, s.119.071(4) (d), Florida Statutes, additionally provides for the exemption of home addresses and telephone numbers from public disclosure for certain occupational groups as listed below.

Note: Home addresses and telephone numbers of spouses and children of individuals who are covered by these occupational groups are also exempt from public disclosure.

Occupational Groups Who Qualify for Exemption

  • Active or Former Law Enforcement Personnel
  • Active or Former Correctional and Correctional Probation Officers
  • Active or Former Personnel of Department of Child & Family Services whose duties include the investigation of abuse, neglect, exploitation, fraud, theft, or other criminal activities
  • Active or Former Personnel of Department of Health whose duties are to support the investigation of child abuse or neglect
  • Active or Former Personnel of Department of Revenue or local governments whose responsibilities include revenue collection and enforcement or child support enforcement
  • Firefighters certified in compliance with s. 408, F.S.
  • Justice of the Supreme Court • District Court of Appeal Judges
  • Circuit Court Judges
  • County Court Judges
  • Current or former State Attorneys, Assistant State Attorneys, State Prosecutors, and Assistant State Prosecutors
  • General and Special Magistrates
  • Judges of Compensation Claims
  • Administrative Law Judges of Department of Administrative Hearing (DOAH)
  • Child support enforcement hearing officers
  • Current and former human resource, labor relations or employee labor relations directors, assistant directors, managers, or assistant managers of any local government agency or water management district whose duties include hiring and firing employees, labor contract negation, administration or personnel-related duties
  • Current and former Code Enforcement Officers
  • Current and former guardians ad litem as defined in s. 820, F.S.
  • Current and former juvenile probation officers, juvenile probation supervisors, detention superintendents, assistant detention superintendents, senior juvenile detention officers, juvenile detention officer supervisors, juvenile detention officers, house parents I and II, house parent supervisors, group treatment leaders, group treatment leader supervisors, rehabilitation therapists, and social services counselors of the Department of Juvenile Justice
  • Current or former public defenders, assistant public defenders, criminal conflict and civil regional counsel, and assistant criminal conflict and civil regional counsel
  • Current or former personnel of the Department of Health whose duties include, or result in, the determination or adjudication of eligibility for social security disability benefits, the investigation or prosecution of complaints filed against health care practitioners, or the inspection of health care practitioners or health care facilities licensed by the Department of Health
  • Current or former member of the Armed Forces of the United States, a reserve component of the Armed Forces of the United States, or the National Guard, who served after September 11, 2001.
  • Current or former nonsworn investigative personnel of the Department of Financial Services whose duties include the investigation of fraud, theft, workers’ compensation coverage requirements and compliance, other related criminal activities, or state regulatory requirement violations.
  • Current or former emergency medical technicians or paramedics certified under Chapter 401, F.S.

Section 119.071(5)(i)1., F.S., also exempts the following occupations:

  • Current and former U.S. Attorneys and Assistant U.S. Attorneys
  • Current and former Judges of U.S. Courts of Appeal, U.S. District Judges and U.S. Magistrates

If you fall into one of the occupation groups listed above you may request exemption of personal information maintained by the Florida Department of Health by contacting Licensure Support Services by email at MQAOnlineService@flhealth.gov or by mail at

Department of Health
Licensing Support Services
4052 Bald Cypress Way, Bin C-10
Tallahassee, Florida 32399-3260