Frequently Asked Questions

Log into your MQA Online Services Portal account and select View Exam Results from the “Additional Activities” menu. Click on an exam status from the list for detailed information about the exam.

No. Florida does not have reciprocity with other states. Applying by ENDORSEMENT is defined as an applicant who has an active clinical license to practice his/her profession in another state and has been practicing in that state for at least three of the last five years.

The Certified Recovery Peer Specialist (CRPS) credential is for people who use their lived experience and skills learned in training to help others achieve and maintain recovery and wellness from mental health and/or substance use conditions.

For information on how to become a Certified Recovery Peer Specialist, visit the Florida Certification Board website, https://flcertificationboard.org/certifications/certified-recovery-peers-specialist/.

A registered agent is an individual or entity which is designated to receive service of process notices or other correspondence from the Florida Department of Health. Please note that a registered agent is unrelated to your health care profession and their sole purpose is to ensure the department has established contact when needed. For example, if the department finds that you are not compliant with your licensure requirements and needs to contact you, you will be notified through your mailing address and through the registered agent you have designated to help ensure you receive the documentation. Florida law provides that every out-of-state telehealth provider must have a designated registered agent, who must have an address in Florida.

The department cannot recommend a registered agent for you to designate. You should research the right registered agent for you (many use a search engine, such as Google, to locate a registered agent in Florida), but you must ensure the one you choose is listed under Florida Department of State, Division of Corporations at http://search.sunbiz.org/Inquiry/CorporationSearch/ByRegisteredAgent. Once you contact a registered agent, they will walk you through the process of how to designate them. Please note that because you are requesting a service, registered agents may require a fee. The department is not responsible for any costs associated with registered agents.

The database linked above is set up in a way where the registered agent is listed under an LLC, they are designated for but please note that we are not concerned with the LLC and do not require you to create an LLC. When verifying your Registered Agent, we match the name and address listed on your application in the database under the section titled “Registered Agent Name & Address” – we do not look at the LLC they are associated with. Please note that this database was created by the Department of State for certain purposes, therefore the Department of Health does not have the ability to change the setup. If you have questions about how to use the website listed above, please use the Division of Corporations’ guide at https://dos.myflorida.com/sunbiz/search/guides/corporation-records/.

Personal Records Exempt from Public Disclosure

As provided by s. 119.071, Florida Statutes, certain information maintained by state agencies is exempt from public disclosure, and is therefore deemed confidential. Accordingly, the Florida Department of Health protects the social security numbers obtained in the performance of its statutory responsibilities.

However, s.119.071(4) (d), Florida Statutes, additionally provides for the exemption of home addresses and telephone numbers from public disclosure for certain occupational groups as listed below.

Note: Home addresses and telephone numbers of spouses and children of individuals who are covered by these occupational groups are also exempt from public disclosure.

Occupational Groups Who Qualify for Exemption

• Active or Former Law Enforcement Personnel
• Active or Former Correctional and Correctional Probation Officers
• Active or Former Personnel of Department of Child & Family Services whose duties include the investigation of abuse, neglect, exploitation, fraud, theft, or other criminal activities
• Active or Former Personnel of Department of Health whose duties are to support the investigation of child abuse or neglect
• Active or Former Personnel of Department of Revenue or local governments whose responsibilities include revenue collection and enforcement or child support enforcement
• Firefighters certified in compliance with s. 408, F.S.
• Justice of the Supreme Court • District Court of Appeal Judges
• Circuit Court Judges
• County Court Judges
• Current or former State Attorneys, Assistant State Attorneys, State Prosecutors, and Assistant State Prosecutors
• General and Special Magistrates
• Judges of Compensation Claims
• Administrative Law Judges of Department of Administrative Hearing (DOAH)
• Child support enforcement hearing officers
• Current and former human resource, labor relations or employee labor relations directors, assistant directors, managers, or assistant managers of any local government agency or water management district whose duties include hiring and firing employees, labor contract negation, administration or personnel-related duties
• Current and former Code Enforcement Officers
• Current and former guardians ad litem as defined in s. 820, F.S.
• Current and former juvenile probation officers, juvenile probation supervisors, detention superintendents, assistant detention superintendents, senior juvenile detention officers, juvenile detention officer supervisors, juvenile detention officers, house parents I and II, house parent supervisors, group treatment leaders, group treatment leader supervisors, rehabilitation therapists, and social services counselors of the Department of Juvenile Justice
• Current or former public defenders, assistant public defenders, criminal conflict and civil regional counsel, and assistant criminal conflict and civil regional counsel
• Current or former personnel of the Department of Health whose duties include, or result in, the determination or adjudication of eligibility for social security disability benefits, the investigation or prosecution of complaints filed against health care practitioners, or the inspection of health care practitioners or health care facilities licensed by the Department of Health
• Current or former member of the Armed Forces of the United States, a reserve component of the Armed Forces of the United States, or the National Guard, who served after September 11, 2001.
• Current or former nonsworn investigative personnel of the Department of Financial Services whose duties include the investigation of fraud, theft, workers’ compensation coverage requirements and compliance, other related criminal activities, or state regulatory requirement violations.
• Current or former emergency medical technicians or paramedics certified under Chapter 401, F.S.

Section 119.071(5)(i)1., F.S., also exempts the following occupations:

• Current and former U.S. Attorneys and Assistant U.S. Attorneys
• Current and former Judges of U.S. Courts of Appeal, U.S. District Judges and U.S. Magistrates

If you fall into one of the occupation groups listed above you may request exemption of personal information maintained by the Florida Department of Health by contacting Licensure Support Services by email at MQAOnlineService@flhealth.gov or by mail at

Department of Health
Licensing Support Services
4052 Bald Cypress Way, Bin C-10
Tallahassee, Florida 32399-3260

Log into your MQA Online Services Portal account and select Request Duplicate License from the “Manage My License Information” pulldown menu. Review your changes and click “Submit.”  

NOTE: Your license should be retrievable through the MQA Online Services Portal within 2 business days after your order is complete. If your profession is pending renewal or in a current renewal cycle, you may be asked to renew your license instead of being issued a duplicate license. 

If the supervisee is already an intern, you may begin supervision once the intern receives a letter from the Board office approving you as a supervisor on their file. If they are still applying for intern licensure, you may begin supervision once they received the approval letter stating they are licensed as a Registered Intern with the supervisor’s name listed on the approval letter.

An intern can have an unlimited number of supervisors, however if supervision occurs between two supervisors during the same week, the week will only be counted once.