Frequently Asked Questions
Welcome to the Florida Board of Clinical Social Work, Marriage & Family Therapy and Mental Health Counseling Help Center – an online tool for applicants, licensees, and the public to search and access our Frequently Asked Questions (FAQs), contact our office, and learn “how to” do business with the board.
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Board members are appointed by the governor and confirmed by the Senate. You may apply by contacting the Governor’s Appointment Office at 850-488-9243 or by visiting www.flgov.com.
Print the Complaint Form with the Authorization for Release of Patient Records from our Enforcement site or call 1-888-419-3456 or (850)414-1976 to request one by phone. Complete the form and mail it to the address given on the form.
Five business days.
You can request a practitioner’s disciplinary history from our Public Records website under Disciplinary Records.
To view a list of actively licensed practitioners, use the License Verification Search and select the county and profession from the drop-down list.
Users of later versions of AOL may experience problems accessing links within the Medical Quality Assurance (MQA) Services page when inside AOL and using the AOL browser. This is caused by pop-up security features within newer versions of AOL. Try to avoid accessing MQA Services from within AOL.
The way around the problem, once you have started AOL, is to minimize the AOL window and, from your computer’s desktop, open up an Internet Explorer or Netscape Navigator browser. Type the url directly on the address line of the browser and press Enter. You will be able to access all the features within the MQA Services page without experiencing problems.
This website is secured using a thawte Digital Certificate. This ensures that all information you send to us via the World Wide Web will be encrypted. Please click on the thawte Trusted Site Seal which demonstrates our commitment to your security. In addition to the thawte Trusted Site Seal, you will also see the “lock” emblem displayed in the browser.
In Internet Explorer 6, the lock emblem can be found in the lower right-hand corner of the status bar.
In Internet Explorer 7.0, the lock emblem can be found next to the address (URL) line.
In FireFox and Netscape, the emblem can be found in both locations.
No. There is no additional cost for making a credit card payment online.
Verify that you are using the email address: MQAOnlineservice @flhealth.gov Also, If you have spam blocker on your computer, you will not be able to receive emails from Licensure Services without updating your spam blocker to allow emails from the Department.
Please update your spam blocker to receive emails from @flhealth.gov or contact our Licensure Support Services at (850) 488-0595, for assistance with the Online Services portal and for renewal information.
Visit CE Broker.com.
You may verify a license by visiting our website at www.flhealthsource.gov.
Foreign education must be translated to English and evaluated by a Board approved evaluator. Approved Evaluators are listed below.
World Education Services
PO Box 745
Old Chelsea Station
New York, NY 10113-0745
(212) 966-6311
http://www.wes.org
Educational Credential Evaluators, Inc.
PO Box 92970
Milwaukee, WI 53202-0970
(414) 289-3400
http://www.ece.org
International Education Research Foundation, Inc.
PO Box 3665
Culver City, CA 90231-3665
(310) 258-9451
http://www.ierf.org
Josef Silny and Associates, Inc.
7101 SW 102 Avenue
Miami, FL 33173
(305) 273-1338
http://www.jsilny.com

Continuing Education
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